We provide multilingual inbound and outbound call centre solutions.

We deliver consistently professional interactions on behalf of our clients, helping them to retain and recapture customers, grow their revenues, gauge employee and client sentiment and perform administrative customer services. Our inbound solutions include customer care and technical helpdesk, product or service information, general enquiries and complaints handling while our outbound solution includes follow-up calls, debt collection, market research and surveys.

Features of our contact centre offering include:

• Case Management
• Self Service
• Outbound Campaign Management
• Back-end System Integration
• Information Management
• Knowledge Management